Looking for a rare object, the address of a trendy restaurant, the contact details of a trusted craftsman... our Concierges take care of these everyday tasks that take up time when you're short of it.
Responding to Members' requests is the mission of the John Paul Concierge teams. All requests? Yes. From the ordinary and recurrent to the more exceptional requests that require research and preparation. Discover a daily life as unique as it is stimulating: that of a John Paul Concierge.
Everyday request: making life easier for members
"Most of our requests are aimed at simplifying the lives of our Members, who entrust us with things they don't know how to do or don't have the time to do" explains Alexandra Concierge at John Paul. "For them, it's a luxury, because they're often very busy, and they're happy to pass on to us one less mental burden to deal with." What requests are we talking about? "Book a cab, a plane, a restaurant, a hotel room, or find out which Parisian boutique has the right pair of shoes for their size".
The request becomes more complex when the plane is fully booked, the concert sold out or the restaurant on the waiting list... However, thanks to the network, professionalism and skill of John Paul Concierges, most Members' requests are fully satisfied.
"Glitter" requests: bringing dreams to life
From "Hello, I would like to book a dance lesson with a prima ballerina from the Opéra Garnier." to "I'd like to invite this celebrity, of whom I'm the biggest fan, to my wedding: Can you reach her?" to "I dream of meeting the Pope in Italy". Members' requests are surprising, challenging and, at times, a real challenge for Concierges.
Searching for a rare musical instrument, an original Japanese Manga panel, a wild animal to adopt... these requests call for curiosity, involvement, dedication and inventiveness.
The new is also possible
In addition to the usual day-to-day requests, some require a longer lead time, and more complex requests call for the services of dedicated experts. "Everything is possible, even the impossible", our Concierges work as a team to get it right, fast and to the Member's complete satisfaction.
"Every year, the John Paul Concierge team is called upon to deliver a fully decorated Christmas tree", it has already had to respond to a request for "a cat's motorcycle helmet", to a search for "gold bullion", or has had to send a delivery driver to Rungis to collect "575 fresh eggs"!
From the simplest to the most exceptional, every request is treated with the same care, attentiveness and professionalism. The key to success? Responses tailored to each customer's needs, within their timeframe and budget, with the assurance of complete satisfaction.
